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770 309 6480
Need Friendly Technical Support? We are here for ya!
Website + Hosting Technical Support
At Blue Light Labs we understand that support is important to keeping and honoring our clients. We go above and beyond to make sure everyone is getting the service they need to keep their businesses going.
If you are currently a hosting client and are having trouble with your control panel, Email, or other hosting-related issues. Feel free to call us directly at 770 309 6480 or Login below to submit a support ticket.
(NOTE) You can also pay invoices, view history, and see other billing-related options from our client dashboard. Log in with your email address and password, if you can’t remember your password you can also reset it from there.
Managed Support Plans
Businesses with websites and applications that need monthly managed VPS support can purchase plans below.
Managed Level 1
1 1/2 hours of update work or additional CMS training and consulting
$ 65
00
Monthly -
1 1/2 Hours
-
Security Suite
-
Custom Site Analytics
-
Free Upgrades + Backups
-
Online Training + Consulting
Order
Works best for managed small business
Managed Level 2
2 hours of update work, additional CMS training, consulting or graphic design updates
$ 80
00
Monthly -
2 Hours + Graphic Design
-
Security Suite
-
Custom Site Analytics
-
Free Upgrades + Backups
-
Online Training + Consulting
Order
For Mid Size Business
Popular
Managed Level 3
3 hours of update work, additional CMS training, consulting or graphic design updates
$ 100
00
Monthly -
3 Hours + Graphic Design
-
Security Suite
-
Custom Site Analytics
-
Free Upgrades + Backups
-
Online Training + Consulting
Order
Great for High Traffic Sites + Data
Covered
Hosting and VPS Support Include
- Weekly Webite Backups
- Uptime Monitoring
- Static IP Address
- SSL Certificate Renewal
- Email Phone Support
- CDN Network Support
- Emergency Restoration
- Google Analytics Setup
- DNS Management
- Domain Renewals
- PHP + MySQL Uprades
- Website Caching
